Three Very Important Words
These three words have hit my hot spot and are very important to obtaining Win-Win outcomes
- about the other person,
- who they are,
- where they are coming from,
- what their thinking process is,
- and what their body language is telling you.
- To their situation.
- Putting yourself in their shoes.
- What do they want?
- keeping your cool.
- not in a rush,
- the outcome is more important than the speed.
For Win-Win – How to get a winning result from Persuasive Negotiating by Derek.