Listening is one of the key skills when negotiating. I am writing the chapter for my new book on listening at the moment. I have written 3400 words almost 10% of the book, it is that important. How are your listening skills? Do your ears need a bit of sharpening to hear what people are really saying?

Active disciplined listening is key. Active, up right, watching how things are said, disciplined – total focus. If you do this notice how much your negotiations will improve. Negotiation speaker – Mr Negotiator reminds you listen is an anagram of silent.