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“What got you here, won’t get you there” My tips

January 24, 2010

“What got you here – won’t get you there”
Thoughts from “What got you here, won’t get you there” by Marshall Goldsmith

1 – HAVE A TO STOP LIST NOT A TO DO LIST.
2 – SHIFT INTO NEUTRAL WHEN PEOPLE WIND YOU UP – Chill, does it really matter?
3 – THE HIGHER YOU GO THE MORE THE PROBLEMS YOU FACE ARE BEHAVIOURAL – It’s not technical skills, it’s getting things done through people that are the challenges.
4 – FEED-FORWARD – To make progress, let’s have feed-forward to make us even better than we are. This overcomes the issues with feedback; dominant people prefer praise to criticism.
5 – WHEN YOU ASK FOR FEEDBACK – the only question that works is “How can I do better?”
6 – MANY PEOPLE BELIEVE THEY ARE BETTER THAN THEY ARE – Beware 95% of people in successful groups believe they perform in the top 50% of the group
7 – YOUR FLAWS AT WORK ARE THE SAME AT HOME – they don’t disappear when you walk through the front door, don’t let your family suffer.
8 – APOLOGISING – the magic move which people appreciate.
9- COMMUNICATION IS YOUR RESPONSIBILITY It’s not what you say – it’s what they hear. –
10 – COGNITIVE DISSONANCE – How people see things through their filters, what are your filters, give them a rinse through.
11 – THANK YOU – As an answer it creates closure.

Derek Arden January 2010

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