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Performance Psychology

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Always do what you have always done you will always get what you have always got

If you always do what you have done in the past, you will not change, you will not move on. The world is changing more rapidly than ever at the present time and we have to change as well. Constantly updating what we do, how we look at things and how we manage ourselves. Winners [...]

Posted on November 9, 2011 • No comments so far
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Negotiation

Performance Psychology

Add in extras when negotiating

Negotiable variables – thats the jargon for small inexpensive concessions that you might throw into the negotiating pool to get a better deal. For example – an extra driving lesson, a coaching session at the end of training programme, a teleseminar, an afternoon watching the superstars train, a battery with an electrical appliance, a small [...]

Posted on November 8, 2011 • No comments so far
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Blog

Negotiation

Performance Psychology

Twitter negotiations – poor service is monitored by Hilton Group and many others – if you don’t ask you don’t get

On  arriving at  the professional speaking association convention in Coventry at the Hilton – we were amazed to find no soap in the rooms and WiFi costing £17 a day. This was a three day convention and we were looking for Hilton to be our preferred partner. One of our senior board members immediately tweeted [...]

Posted on November 7, 2011 • No comments so far
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Negotiation

Performance Psychology

Uncategorized

Negotiating – Time management – 5 minute super charges

Whatever we are doing in leadership, business or negotiating defining our time segments in to small slots really works well. 5 Minute meetings, 5 minute preparation and 5 minute rehearsals can be very efficient. If we only have 5 minutes, we tend to really focused and plan our time accordingly. 5 minute supercharges might be [...]

Posted on November 6, 2011 • No comments so far
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Articles & PR

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Performance Psychology

Press Releases

Fantastic customer service is critical to results

Press Release World Expert and President of the Professional Speakers Association gives Surrey’s Disability Challengers Business Club secrets of super-charging your customer service Surrey, 4th November 2011. Derek Arden, the world expert on business strategy, last week revealed the secrets of delivering excellent customer service. Arden, also the President of the UK Professional Speakers Association, [...]

Posted on November 5, 2011 • No comments so far
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