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Negotiation

Performance Psychology

Goal setting – mentoring key people. Check this objective

Very often when I am working with a charity, a client or an individual – they cannot articulate what they want to achieve. Their goal. Their reason for being in business. Summarised in their elevator pitch or their 8 word statement is the vision or what they do. the goal is where they want to [...]

Posted on December 20, 2011 • One comment so far
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Blog

Negotiation

Performance Psychology

Never be rushed on decisions, when Negotiating or dealing with important matters

Time is a crucial factor in decision making. Often when we are rushed that could be a negotiating tactic of the other side. Take care, sleep on it – I have found so many times after a good nights sleep – I am in a much better position to make a sound decision

Posted on December 19, 2011 • One comment so far
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Blog

Negotiation

Performance Psychology

The writing hand and the brain – write things in your own hand to remember them better research says this works

Researchers say that writing by hand activates different parts of the brain, meaning the way we learn things may depend to some degree how we write them down. I like taking long hand notes and then changing them into either a mindmap or bullet points to enhance memory.   Before a presentation I will always [...]

Posted on December 1, 2011 • No comments so far
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Blog

Negotiation

Performance Psychology

Body language – energy and the glum look at the G20 summit negotiations

If you look at the leaders of the countries negotiating these pretty impossible deals to try and save the Euro They all look glum everytime a camera turns on them.One newspaper described it as the mandated glum look. It takes 72 muscles to frown and look glum BUT only 14 to smile. Smiling creates endorphins and the [...]

Posted on November 29, 2011 • No comments so far
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Performance Psychology

Unhappy staff = Unhappy customers. Negative energy is transmitted

Unhappy staff = unhappy customers - You never come across a company with unhappy staff and happy customers – it just doesn’t work like that – yet so many companies, banks, airlines don’t look after their people and then expect their people to look after the customers. The negative energy transmitted to the staff by the company gets [...]

Posted on November 27, 2011 • One comment so far
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