Blog
Negotiation
Client avoids price crumbling
Don’t be a price crumbler. A client of mine from a recent masterclass told me how he had stopped one of his managers caving in on price when a customer said that they wouldn’t pay his fee. The deal had both a fee and an interest margin. Instead of giving in on the fee my [...]
Posted on June 26, 2006 • No comments so far
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Negotiation
Hotel saving
We needed a hotel in Swanage this week. Arriving late at the only 3 star hotel – I was informed that the price was £139 for the night. As the hotel car park looked pretty empty (always check) I said that was more than I was expecting to pay. The receptionist said “How much were [...]
Posted on May 25, 2006 • No comments so far
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Performance Psychology
Blink – interesting book
Blink – The power of thin slicing – Malcolm Gladwell
A fascinating book I would recommend to anyone with that curiousity about life
Split second judgements that make the difference. This book is all about those moments when we know something without knowing why. It explores the concepts the author calls blink or thin slicing showing how [...]
Posted on May 7, 2006 • No comments so far
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Performance Psychology
Supercoaching – my highlights
Supercoaching – Graham Alexander and Ben Renshaw
Excellent book which I would recommend to anyone in a coaching or mentoring position. Some takeaways that triggered some thoughts.
“Coaching is all about helping people fulfilling results in their professional and personal lives.” Three quotes
“Your prime purpose in life is to help others” Dalai Lama
“A goal properly set is [...]
Posted on May 7, 2006 • No comments so far
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Negotiation
Borrowed – £2000 bike for weekend
If you don’t ask they can’t say YES. Richard a friend of mine was having his racing bike repaired. He cheekily asked if he could borrow a brand new carbon racing bike for the weekend – while his was in for repair. To his amazement – the shop agreed. He is a good customer so [...]
Posted on May 7, 2006 • No comments so far
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