Negotiation
Performance Psychology
Survey shows two thirds of retailers prepared to haggle
January 4, 2010
Today I have two radio interviews set up, one with radio 5 live and one with 3 counties radio
This is what we are discussing
Why are Brits so reluctant to haggle? There are three reasons
1 – Fear of rejection
2 – Lack of self confidence and self esteem
3 – Assumption you can’t because there is a printed price tag
How do you get round this mindset?
1 – Put yourself in the right frame of mind (state)
2 – Practice on small items at a car boot sale or market
3 – Deep breathe, think of the cash you are going to save and go for it
How do I do it?
Pick someone who looks friendly
Use gentle statements and questions
It is a little bit outside my budget – can you help me
It is more than I was expecting to pay
My partner wouldn’t like it if I paid that much
What flexibility do you have on price – I am looking at another option
If they say they don’t – say I bet you do – with a smile
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