http://www.derekarden.co.uk/blog/negotiation/car-insurance/ author, businessman, consultant and educator - is one of the most respected speakers in the UK Mon, 15 Feb 2010 07:02:35 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://www.derekarden.co.uk/blog/negotiation/car-insurance/comment-page-1/#comment-26 Ryan P Fri, 24 Nov 2006 12:18:00 +0000 http://CarInsurance#comment-26 Good work Derek! before I read this I had a similar experience. Although less sporty, my Toyota Yaris renewal came up for £496 (last years price £569, which I had cut them down from £649). I called them up and suggested that I wanted to stay with them but was looking for a more competitive quote as I was a "loyal" (1 years insurance!) customer. Asking if they could do better, I was told "no", so I used the "surely you have the authority to offer discounts to loyal customers" (made the sales rep feel important) and 2 minutes later the quote was down to £445. 2 days later I called them back again and got them down to £435. Happy with the £61 saving for 15 minutes work! All of the above were skills learnt at one of your seminars on negotiation skills. Ryan P Good work Derek! before I read this I had a similar experience. Although less sporty, my Toyota Yaris renewal came up for £496 (last years price £569, which I had cut them down from £649). I called them up and suggested that I wanted to stay with them but was looking for a more competitive quote as I was a “loyal” (1 years insurance!) customer. Asking if they could do better, I was told “no”, so I used the “surely you have the authority to offer discounts to loyal customers” (made the sales rep feel important) and 2 minutes later the quote was down to £445. 2 days later I called them back again and got them down to £435. Happy with the £61 saving for 15 minutes work! All of the above were skills learnt at one of your seminars on negotiation skills. Ryan P

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