Negotiation
Performance Psychology
Negotiating – check their body language
July 24, 2011
| Mistakes that people make when reading body language in negotiations
1 – They don’t trust their intuition. If it doesn’t seem right – it probably isn’t. We tend to unconsciously notice, when people are saying things verbally and it doesn’t match what they are saying visually (with their body language). 2 – Reading one gesture in isolation. It’s the combination of gestures which alerts us to the real issues, what the person is really thinking. Folded arms alone, might mean that they are cold, however if you ask a question and as they answer they move back, that signals a defensive, negative answer. Remember it is 5 times more difficult to lie with body language than it is with the words!!! When you are negotiating – read the body language
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