Archive for April, 2006
Performance Psychology
Language you use
I reminded an audience this week that the language you use when talking to your self directly affects how you respond. Care with self talk like “I am stupid” “I am an idiot” when talking to yourself about something that has happened – all this does is reinforce something negative that has happened. Instead say [...]
Posted on April 22, 2006 • Read the rest of this entry »
Negotiation
Saved £25 on hotel bill using because
Mary McGuire reports after reading my blog she booked a hotel and said she needed a discount BECAUSE her budget was tight. (See posting 28th March). She immediatly received an unconditional reduction of £25.00…..
Posted on April 22, 2006 • Read the rest of this entry »
Negotiation
Direct open questions
I reminded delegates on my seminar this week about the use of open direct questions. They are so powerful, get to the point quickly and get you a response either verbally or with the other person’s body language that enables you to know your next move. Tony Blair is quoted in Le Monde this week [...]
Posted on April 22, 2006 • Read the rest of this entry »
Negotiation
Scope Creep
Working with a client in Farnham on a workshop, they kept adding extras to what we had agreed. As we had already agreed the price for the one day workshop I decided to ask them for an additional fee to cover my extra work. As a trade I offered them a CD and a pocket [...]
Posted on April 14, 2006 • Read the rest of this entry »
Negotiation
Purchase – New TV
Buying a TV or similar can be very hard to get a discount. I bought a Sony 32″ widescreen TV today – list price £1399 – for £998. No negotiation was necessary – I found it discounted in my local Dixons and then got the Sony shop to price match it. All it took was [...]
Posted on April 1, 2006 • Read the rest of this entry »